Defense Date

1999

Document Type

Thesis

Degree Name

Master of Science

Department

Mathematical Sciences

First Advisor

Gregory S. Parnell

Abstract

This paper examines print queue management for the graphics department of a financial services company. The current network configuration has proven to be sub-optimal. The IT department is currently undergoing testing of possible alternative network configurations. The objective is to improve performance by leveraging existing resources with new technology. In this paper, the effect of consolidating the queue into one primary queue manager is analyzed, along with prioritizing print jobs, and forecasting future printer needs. Analysis was performed using queuing theory concepts along with an analysis of both steady state and transient behavior using simulation modeling.

Comments

Scanned, with permission from the author, from the original print version, which resides in University Archives.

Rights

© The Author

Is Part Of

VCU University Archives

Is Part Of

VCU Theses and Dissertations

Date of Submission

10-25-2016

Included in

Mathematics Commons

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