Defense Date


Document Type


Degree Name

Doctor of Philosophy



First Advisor

Jack Duncan


This case study examines an effective board of directors of a nonprofit organization. The research identifies three qualitative characteristics of the Board, seeks to understand benefits and challenges of this Board's diversity, the processes it follows and Board members perceptions of Board effectiveness. Twenty-seven active Board members are interviewed in depth, observed at Board and Committee meetings and surveyed as to their perceptions of Board effectiveness. The results are presented based on emerging data gathered over a six-month period of time. Thirty-seven different definitions of Board effectiveness have been identified by Board members in this study.

Conclusions and implications are drawn from an analysis of the data and compared to current, larger research studies on board effectiveness. A new board. member typology is suggested for understanding involvement of the board members. Implications for current and future research are offered.


Scanned, with permission from the author, from the original print version, which resides in University Archives.


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