Document Type


Original Presentation Date



Poster presented at Association of College & Research Libraries 2019 Conference

Date of Submission

April 2019


Learn how to find life after reference and forge deeper connections with academic departments. This poster will detail how a liaison department adapted the Business Model Canvas to solve problems, design services, and innovate practice. Participatory team-building exercises and a focus on user priorities will help you redefine your mission to effectively articulate your value to administrators, faculty, and students. This process helps liaisons strategically recast themselves to engage their users in a more meaningful way.


Creative Commons License

Creative Commons Attribution-Share Alike 3.0 License
This work is licensed under a Creative Commons Attribution-Share Alike 3.0 License.

Is Part Of

VCU Libraries Faculty and Staff Presentations

Academic-Outreach-Liaison-Model-Canvas.pdf (878 kB)
Academic Outreach Liaison Model Canvas

Business-Liaison-Example.pdf (1222 kB)
Business Liaison Example

Liaison-Model-Canvas.pdf (394 kB)
Liaison Model Canvas