Original Publication Date
Reference Services Review
Date of Submission
Recent advancements in technology have inspired libraries to develop creatively customized services, or personalized information clients, allowing users to organize and manage Web sites for their personal interests and needs. One example of this customer orientation is the “my library” service, described in this series of questions and answers.
This is the author’s version of a work that was accepted for publication in Reference Services Review (2001), Volume 29, Issue 4, pp 276-281. The final publication is available at http://dx.doi.org/10.1108/EUM0000000006489. This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
Is Part Of
VCU Libraries Faculty and Staff Publications