Document Type


Original Date


Date of Submission

February 2022


In 2021, the Service-Learning Office at VCU conducted an assessment of the impact of service-learning on community partner organizations during the COVID-19 pandemic. The assessment aimed to collect actionable feedback to inform and improve upon current service-learning course practices. Partners (N = 18) were prompted with questions to assess the following topics: operational capacity, economic functioning, social environment, and partnership quality, both prior to and in concurrent with the COVID-19 pandemic. Quantitative findings suggested an overall improvement in scores from the 2017 assessment. Qualitative findings indicated the importance of relationships, concluding that adaptation, communication, and involvement were key factors in a successful partnership. Recommendations for improvement and next steps are discussed.

Is Part Of

VCU Division of Community Engagement

Recommended Citation

Hoppe, R., Elliott, K. L., & Pelco L. E. (2021). Service-Learning Community Partner Impact Assessment Report. Virginia Commonwealth University, Richmond, VA.