Author ORCID Identifier
https://orcid.org/0000-0002-2649-4956
Defense Date
2024
Document Type
Dissertation
Degree Name
Doctor of Philosophy
Department
Business
First Advisor
Fengchun Tang
Second Advisor
Alisa Brink
Third Advisor
Mi Zhou
Fourth Advisor
Glenn Dardick
Abstract
Over the years, I have worked with many companies that run legacy accounting and operation systems that do not integrate. With the introduction of RPA, it provides these companies with the ability to integrate without the need for customization. This dissertation is my personal pursuit of understanding the risks associated with implementing RPA and identifying specific areas where organizations may face challenges. I accomplish this objective through three papers: a literature review, a survey, and an experiment. The literature review synthesizes RPA literature, organizing it by implementation state. The survey paper provides an analysis of how internal auditors rate particular dimensions of RPA implementation. Additionally, the survey paper includes a qualitative interview with an internal auditor experienced in RPA implementation. The final paper is an experiment investigating two characteristics of RPA: degree of automation and resource selection.
Rights
© The Author
Is Part Of
VCU University Archives
Is Part Of
VCU Theses and Dissertations
Date of Submission
12-6-2024