DOI

https://doi.org/10.25772/B4HR-YF17

Author ORCID Identifier

https://orcid.org/0000-0002-2117-2106

Defense Date

2025

Document Type

Dissertation

Degree Name

Doctor of Philosophy

Department

Health Related Sciences

First Advisor

Dr. Courtney Holmes

Second Advisor

Dr. Daniel Gutierrez

Third Advisor

Dr. Kanako Iwanaga

Fourth Advisor

Dr. Carolyn Hawley

Abstract

This study investigated problem gambling help-seeking behavior and helpline use guided by the Biopsychosocial Model of Addiction. Gambling disorder is recognized as the first non-substance-related use disorder, with problem gambling classified as a subtype. Utilizing a quantitative retrospective methodology, this research analyzed data from a helpline collected between 2018 and 2023. The population using the problem gambling helpline is predominantly male and older than 46, gambling type shifted toward skills games, though casino gambling remained popular. Age and employment type presented with the strongest association to sustained engagement. The relationship of initial contact duration on subsequent help-seeking engagement and self-reported changes in gambling behavior was found to be null. Examining these variables addresses gaps in current research and lays the path for continued problem gambling help-seeking research. Implications for future research, health policy, and impacts for stakeholders will be discussed.

Rights

© Ari Laoch

Is Part Of

VCU University Archives

Is Part Of

VCU Theses and Dissertations

Date of Submission

4-27-2025

Available for download on Tuesday, April 27, 2027

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