Document Type

Article

Original Publication Date

2024

Date of Submission

December 2024

Abstract

Team UNified is exploring how the current Finance, HR, and IT reporting structures function across the university. Currently, each unit independently manages how these services are delivered. Team UNified posits the current model may lead to issues such as inconsistent customer service, noncompliance with university policies and procedures, and fewer promotional opportunities within those job families. We plan to interview key stakeholders, review the current organizational structure, analyze internal turnover data, and benchmark against other institutions. Based on the results of our research, we will document the potential risks related to the current model and offer recommendations for where it may be beneficial to transition to a centralized or shared services model for Finance, HR, and IT at VCU.

Is Part Of

VCU Grace E. Harris Leadership Institute Publications

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