Document Type
Article
Original Publication Date
2023
Date of Submission
March 2023
Abstract
Like the rest of the USA, the Greater Richmond, Virginia (RVA) region severely suffered from the COVID-19 pandemic impacts in multiple areas. The Greater Richmond Transit Company (GRTC) took big hits in its system transit ridership in fiscal years (FY) 2020 and 2021. In response to this emergency, GRTC immediately implemented bold management strategies to protect its operators and riders, serve essential trips, adjust operating schedules, offer free transit services, and broaden funding sources. As a result of implementing these emergency management strategies, GRTC successfully overcame the pandemic crises and embarked on the road to full recovery in its transit operation, especially in its local-fixed route operation. The successful lessons from GRTC can also be transferable to other similar regions in the USA and beyond.
Is Part Of
VCU L. Douglas Wilder School of Government and Public Affairs Publications
