Document Type
Presentation
Original Presentation Date
2021
Date of Submission
October 2023
Abstract
When the COVID pandemic closed our busy academic, front line service staff were challenged to find work to replace the in-person support and assistance that they provide onsite. How did we respond? In addition to expanding our chat service, we gathered "back burner" projects from across the libraries and supported staff to take on new opportunities, such as creating content for web projects, reviewing and editing close captions of oral histories and instructional tutorials, checking ejournal links, and more.
Is Part Of
VCU Libraries Faculty and Staff Presentations
COinS
Comments
Slides for a lightning talk presented at the virtual Towson Conference for Academic Libraries, 2021