Submissions from 2001
Personalized information clients: short answers to simple questions about “my library” services, Jimmy Ghaphery, Martin Kesselman, and Sarah Barbara Watstein
Submissions from 2000
Adult Learning Theory and Reference Services: Consonances and Potentials, Jimmy Ghaphery
VCU's My Library: Librarians Love It. . . . Users? Well, Maybe, Jimmy Ghaphery and Dan Ream